Please note, items are currently taking longer to arrive from the SU! European Warehouse.
This delay is occurring as shipments go through customs. Due to widespread container shortages, transportation providers are consolidating loads into fewer containers, which means that Stampin’ Up! parcels are in the same containers as products shipped by other companies. If there is one parcel with a paperwork error in the entire shipment of 20,000+ packages, the whole container is held up until everything is corrected.
All Stampin’ Up! parcels have correct paperwork, but they cannot separate them from the other packages in the container.
UPS is working through this situation as quickly as they can.